I recently read a book called the Good Jobs Strategy. It was written by an MIT business school professor named Dr. Zeynep Ton. In the book, she explains why retailers who invest more in their employees outperform their competitors.
These companies, she says, are following the “good jobs” strategy.
I highly recommend reading the book, if your organization is investing more in data. Much of her advice easily translates to the major challenges that face organizations trying to build enterprise wide data solutions.
Most managers agree that feedback is important for employee growth. Most employees agree with that too. Despite that, many managers actively avoid giving feedback. Just like how your body has a fight-or-flight response to criticism, giving feedback creates a similar response in managers. Instead of facing that anxiety head-on, managers often delay feedback until annual reviews. By that point, the feedback is the least effective.