Most managers agree that feedback is important for employee growth. Most employees agree with that too. Despite that, many managers actively avoid giving feedback. Just like how your body has a fight-or-flight response to criticism, giving feedback creates a similar response in managers. Instead of facing that anxiety head-on, managers often delay feedback until annual reviews. By that point, the feedback is the least effective.

Her book provides many self-assessments and exercises that help you move past your reasons for avoiding giving feedback and how to phrase it.

I just finished the book and share my thoughts on it below.